FAQs

FAQs Title

Here is a selection of the most frequently asked questions

I receive an error message when i try to make the payment!

Sometimes our payment provider rejects the order if the first and last names are either too long or multiple names.

Please only enter one name in the "First Name" section and another name in the "second Name" section.

Multiple names etc are ok on the address lines.

If you are still having problems then please call us on tel. 01509 814271 during office hours.

Can I have bags made to any size?

Yes, Bags2cover have a Made2Measure section. Where you can contact us with your requests for bags 2 cover whatever you need.
Alternatively, just give us a call to discuss your requirements.
We will always give you a no obligation quote for your requirements.

I have added the items I want to buy but can't see how to pay?

Just click on the word "checkout" at the top of the page, this will take you to the payment and delivery details section of the website.

How do I remove items from the shopping cart?

1) Select 'View ' shown at the top right of the screen.
2) Tick the ' Remove box' for the item you wish to remove.
3) Hit the word 'Update' shown underneath.
4) Your item will now be removed.

Is there a postage discount for larger orders?

Yes, There is a saving to be made for larger orders.
Our P&P charge starts at just £3.99
The maximum charge we will make for P&P is £6.99 regardless of the size of the order.

Can I order via the telephone?

Yes, just give us a call, during office hours, on tel. no. 01509 814271 to place your order.