Terms & Conditions
Bags2cover Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Oak Business Centre Ratcliffe Road Sileby LEICS LE12 7PU United Kingdom
Phone: Tel - 01509 814271
Email: sales [at] bags2cover [dot] co [dot] uk
Vat Reg. No. 102 5517 57
Company Registration No. 04887298
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
We make the following charges for Shipping & Handling:-
Order value up to £10 - Shipping is £3.99
Order values over £10 and up to £19.99 - Shipping is £4.99
Order values over £20 and up to £29.99 - Shipping is £5.99
Order values over £30 the Shipping is £6.99
For none UK deliveries different charges will apply.
We will normally despatch your order to you within 7 business days, most orders are despatched the following day after the order is placed .
Made to measure items normally will take longer, actual delivery time will depend upon workflow at the time of your order being placed.
If your item is not in stock, we will make it to order for you.
|Tax Charges All purchases will include vat, which is charged at the current rate.|
Credit Card SecurityFor Online orders, we do not receive your credit card details. Our payment provider "Sagepay" provide a secure and reliable way of processing your payment with complete peace of mind.
GuaranteeFor our retail customers - all products are warranted against manufacturing defects for a period of 12 months from date of purchase.
For our Commercial / Industrial Customers - all products are warranted against manufacturing defects for a period of 3 months from date of purchase.
Reaching UsIf you need to reach us, please email us using the link on the store page, alternatively, you can call on Tel - 01509 814271 (International +44 Tel - 01509 814271) or fax us on or write to us at Oak Business Centre Ratcliffe Road Sileby LEICS LE12 7PU United Kingdom
Returns PolicyYour rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
However, please note that we will refund the purchase price (excluding any delivery charge) for"not required or incorrectly ordered" unused items returned within 7 days of delivery in "as new condition", however the cost of return postage must be paid by the customer.
We do not accept returns of made to measure or special bespoke items.